Terms & Policies | White Love Grazing

Please read these terms and conditions carefully before using the White Love Grazing website. If you use the White Love Grazing website, you are deemed to have agreed to these terms and conditions and our Privacy Policy.

The website and its content are provided for your personal use only, and must not be used for any public or commercial purpose. This document sets out the terms and conditions that govern the use of the White Love Grazing website.

AMENDMENT OF THESE TERMS AND CONDITIONS

As these terms and conditions may be amended from time to time, White Love Grazing recommends that this document be periodically reviewed. Amendments are effective immediately.

APPLICABLE LAW

These terms and conditions are governed by the laws of Australia.

MISUSE OF THE WHITE LOVE GRAZING WEBSITE

When using the White Love Grazing website, you must not:

• post the private details of another person or entity;

• impersonate or imitate another person or entity;

• restrict or inhibit another person from using or enjoying the White Love Grazing website;

• use the website in a manner or for any purpose which is unlawful or contrary to these terms and conditions;

• breach the copyright, trademark or intellectual property rights of White Love Grazing or a third party unless the prior written consent of White Love Grazing or the third party has been obtained;

• upload, post, email, transmit or otherwise make available any software that may contain a virus or other information that is designed to interrupt, destroy, disrupt, corrupt or limit the operation of the White Love Grazing website, its servers, software, hardware or equipment;

• engage in any activity which is likely to cause interference, harm or disruption to the White Love Grazing website, its servers, software, hardware or equipment; or

• breach the privacy of another.

Please report any breach of these terms and conditions to our customer service team via email at whitelovegrazing@gmail.com

CREATING AN ACCOUNT

To place an order on the website, you will need to create an online account.

When you create an online account it is very important that any personal details you provide are complete, true and up to date.

Please let White Love Grazing know if your personal details change or are recorded incorrectly and White Love Grazing will promptly update them.

You will need to create a password to access your online account. Your password must be unique and kept secure and private at all times. Please let White Love Grazing know immediately if you believe or suspect there to have been a breach of security or any unauthorised use of your account.

It is important that you read and understand the White Love Grazing Privacy Policy as this governs the way in which White Love Grazing may use your personal information.

ORDERS

On submission of an order on the White Love Grazing website, White Love Grazing constitutes your offer to purchase a product. When you place your order, White Love Grazing will send an email confirmation of your order outlining the details of your purchase. This email does not constitute acceptance of your order.

On acceptance of your order, you will be allocated a Customer Order Number specific to your purchase.

Please quote your Customer Order Number when contacting White Love Grazing about your order. All orders are subject to White Love Grazing approval and the availability of products. If the product ordered becomes unavailable, White Love Grazing will contact you. If you have paid for product that is or becomes unavailable, White Love Grazing will promptly refund the cost of that product to you or offer another option. The images, descriptions and prices of product on the White Love Grazing website are provided for your reference only. White Love Grazing may place a limit on the quantity of products that can be ordered on the White Love Grazing website.

PRICE

All orders are priced in Australian dollars and include GST (Goods & Services Tax).

All prices quoted on the White Love Grazing website exclude postage and handling costs. You will be charged extra for postage and handling. You will be notified of these extra costs at the time you place your order. Prices quoted on the White Love Grazing website are indicative only and are subject to change. If the price of a product is reduced after you place an order, White Love Grazing will not offer a subsequent price adjustment. The relevant price of a product is the price at the time you place your order.

Please note: sale on selected products, prices as marked.

CANCELLATION OF ORDERS

White Love Grazing may in our absolute discretion, cancel or refuse to accept an order at any time, without liability.

If White Love Grazing cancels an order after you have made a payment, White Love Grazing will refund that payment to you but will have no further obligations or liabilities to you.

PAYMENT OF ORDERS

You must provide complete, true and up to date payment and billing details.

When you place an order on the White Love Grazing website, you authorise White Love Grazing to deduct payments from the credit card you provide.

You must be the authorised holder of the credit card or be authorised to use the credit card in order to have payment details authorised and processed. White Love Grazing can request or demand proof of authorisation.

White Love Grazing can refuse to authorise and process an order for any reason. White Love Grazing may request credit, anti-fraud and identity checks if we believe this is necessary.

If White Love Grazing cannot charge payment to your credit card or if a payment is declined or returned for any reason, White Love Grazing may in our absolute discretion suspend or cancel your order and all our obligations with you under these Terms and Conditions.

If White Love Grazing is charged a fee for processing your credit card by your bank or financial institution, you will be liable for these charges. White Love Grazing will notify you of these charges if they apply.

White Love Grazing use Stripe, a secure payment system that encrypts credit card information to protect you in accordance with best industry practice as well as the option for PayPal.

While White Love Grazing uses all reasonable steps to ensure your personal information remains secure, you must understand that it is impossible to completely guarantee that the transmission of data over the Internet will always be totally secure.

Any information submitted to White Love Grazing on the White Love Grazing website is done so at your own risk.

ALLERGEN WARNING

White Love Grazing products may contain traces of dairy, eggs, nuts, gluten & sesame. Please ensure you notify White Love Grazing of any allergies when making an order.

CONSUMPTION

Boxes & Platters are delivered chilled and must be refrigerated until consumption. Contents of the boxes and platters are to be consumed within four hours of delivery or when removed from the refrigerator. Left overs are to be refrigerated within two hours or discarded.

ALCOHOL

By using this site you acknowledge that you are aware and comply with all relevant laws regarding the purchase and consumption of alcohol. White Love Grazing does not sell alcohol to persons under the age of 18. By using this site you confirm that you are over the age of 18. White Love Grazing makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 18. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from White Love Grazing is over the age of 18.

DELIVERY OF PRODUCTS

If White Love Grazing have accepted your order and payment has been authorised and processed, the product purchased will be promptly delivered to you.

White Love Grazing aims to deliver your order the same day as your event noted in your instructions upon accepting your order.

Please note the notice period for next day delivery is 24 hours.

White Love Grazing only uses reputable courier services to deliver produce to the delivery address selected by you.

your order.

Please note White Love Grazing delivers to the following Sydney regions;

(Greater) Western Sydney

RETURN OF EQUIPMENT

Any equipment owned by White Love Grazing used for events must be returned to us within 2 days of the event.

For items that cannot be returned, White Love Grazing will organise a pick up at a suitable time with the customer. Any equipment not returned or damaged will be charged at an additional cost.

The White Love Grazing website, its content, layout and design together with any name, logo, photograph, image, code, text, data, graphic, software or other identifying mark appearing on the website, may only be used for your personal reference, and may not otherwise be copied, reproduced, used, stored, published, altered, licensed, downloaded or transmitted in any form or by any means in whole or part, without the prior written consent of White Love Grazing.

All names, logos and trademarks appearing on the White Love Grazing website are the property of White Love Grazing or a third party who has contributed to the website.

Nothing on the White Love Grazing website or in these Terms and Conditions should be construed as conferring a licence or right to use the White Love Grazing website or any name, logo, trademark unless the prior written consent of White Love Grazing or a third party has been obtained.

THIRD PARTY WEBSITES

The White Love Grazing website may contain a link or pointer to an Internet website operated by a third party. White Love Grazing makes no representation in relation to, and are not responsible for the content, products, services or security of any website operated by a third party.

White Love Grazing is not responsible for any loss or damage deriving from the use, content, products, services or security of a website operated by a third party. You link to the website of a third party at your own risk. These links are provided for your information and convenience only, and the inclusion of a link does not constitute an endorsement by White Love Grazing of a third party website.

White Love Grazing is not bound by any dealing that you may enter into with a third party. The terms and conditions of a third party website govern any dealing you may have with that third party, in addition to these terms and conditions. If there is an inconsistency between these terms and conditions and the terms and conditions of a third party website, these terms and conditions will apply.

You should also be aware that a third party may collect your personal information via its website. A third party is governed by its own privacy policies and practices, not the policy and practices of White Love Grazing. White Love Grazing makes no representation about, and is not liable for, the privacy policies and practices of a third party.

White Love Grazing encourages you to learn about the privacy practices and policies of a third party before linking to its website and/or providing personal information to it.

COMPETITIONS AND PROMOTIONS

From time to time, White Love Grazing may run competitions and promotions. These competitions and promotions may be subject to separate terms and conditions in addition to these terms and conditions. Any additional terms and conditions will be made available on the White Love Grazing website. Please read all additional terms and conditions.

Involvement in a competition or promotion will be deemed as acceptance of these terms and conditions and any additional terms and conditions governing the competition or promotion.

WEBSITE IS “AS IS”

Use of the White Love Grazing website is on an “as is” and “as available” basis.

Use of the White Love Grazing website is at your own risk.

White Love Grazing does not warrant or guarantee that the White Love Grazing website is accurate, correct, secure, reliable, timely, complete, adequate for any purpose or that it will remain uninterrupted or virus free.

White Love Grazing is not liable for any error or omission in information on the White Love Grazing website.

White Love Grazing may modify, discontinue, interrupt, suspend or limit the use of the website at any time when we believe it is reasonably necessary to do so. White Love Grazing is not liable for any modification, discontinuance, interruption, suspension or other limitation of the website.

Any material downloaded or otherwise obtained through the White Love Grazing website is done so at your own risk and discretion. White Love Grazing is not responsible in any way for any damage to your computer or network that may result.

To the maximum extent permitted by law, White Love Grazing expressly disclaim all representations and warranties of any kind, unless otherwise stated.

SEVERANCE

If any part of these terms and conditions is found to be invalid or unenforceable by a court of law, the remainder of the terms and conditions will continue to apply.

INDEMNITY

You agree to indemnity and hold White Love Grazing harmless against any loss, damage, cost, expense, liability, action, claim, judgment or penalty arising directly or indirectly as a result of or in connection with:

• a breach of these terms and conditions by you;

• your access to or use of the White Love Grazing website; and

• a breach of Australian and/or International copyright laws by you.

White Love Grazing is committed to ensuring that your personal information is collected, used and held in accordance with the Privacy Act 1988, the National Privacy Principles and general law.

White Love Grazing may collect personal information, such as your contact details from you to enable us to sell products, provide special offers and send marketing and other communications to you.

White Love Grazing may also collect information about your use of the White Love Grazing website, your shopping habits and preferences in order to improve your overall shopping experience.

White Love Grazing may also be required to collect personal information from you by law.

Unless required by law, you are not obliged to provide personal information to White Love Grazing.

You must understand however, that in some circumstances and without personal information, we may not be able to sell or offer our products and services to you.

It is important that you read and understand the White Love Grazing Privacy Policy as this governs the way in which we may use your personal information.

ONLINE SECURITY

White Love Grazing takes online security and use of your personal information very seriously.

Any personal information you submit will be protected by our secure server.

White Love Grazing will never ask you to provide your, passport number, drivers license or bank details.

White Love Grazing might on occasion use your personal contact details that you have provided to notify you of promotions, special offers, updates and other important communications. Please let us know if your personal details change or are recorded incorrectly and we will promptly update them.

White Love Grazing will not sell or trade your personal information to any third party organisations or individuals, other than the third party suppliers – such as the delivery service you have agreed to accept or if we are requested to do so by law enforcement agencies in relation to a suspected breach of any law.

HOW IS YOUR PERSONAL INFORMATION PROTECTED?

White Love Grazing is committed to ensuring that your personal information is securely protected at all times. White Love Grazing takes all reasonable steps to prevent your personal information from being modified, lost or shared without your consent.

White Love Grazing has appropriate and secure computer and network systems as well as sound internal policies and procedures to safeguard your personal information.

HOW IS YOUR PERSONAL INFORMATION IS UP TO DATE, ACCURATE AND RELEVANT?

You can review, change or update your personal information at any time.

Please let us know if your personal details are recorded incorrectly. We will take all reasonable steps to promptly correct personal information that is not accurate, up to date or complete.

You can request access to your personal information at any time.

PASSING YOUR PERSONAL INFORMATION ON TO A THIRD PARTY

White Love Grazing will not otherwise sell, trade or disclose your personal information to a third party, unless required by law.

In some circumstances it may be necessary for White Love Grazing to pass personal information on to a third party in order to provide you with services.

It is usual for a third party to be subject to strict confidentiality agreements that prohibit personal information from being used for other, unauthorised purposes.

White Love Grazing cannot be held responsible for the privacy policies and practices of a third party. We recommend you review third party websites in order to satisfy yourself that the privacy policies and practices are adequate.

CAN YOUR PERSONAL INFORMATION BE DESTROYED?

If you ask that we destroy your personal information or have it permanently removed from our system, we will do so securely.

CONSENT

By using the White Love Grazing website and providing personal information to White Love Grazing, you agree to the collection, use and storage of your personal information by us as outlined in this privacy policy.

CHANGES TO THE PRIVACY POLICY

Any changes to our privacy policy will be promptly noted on the White Love Grazing website. We recommend that you periodically review this privacy policy.

COMPLAINTS

If you believe that White Love Grazing has interfered with your privacy, please contact our customer service team via email at whitelovegrazing@gmail.com

A formal complaint can also be made to the Privacy Commissioner.

QUERIES

If you have any queries about our privacy policy and online security or if you would like your personal information to be updated, amended or destroyed, please contact our customer service team via email at whitelovegrazing@gmail.com

If you do not wish to receive marketing and other communications from us, you can notify us at any time.